F&Q
Frequently asked questions about sourcing, enquiries, and orders
1. What is MakeInIndia OEM?
It is a managed B2B sourcing platform connecting buyers with verified Indian OEM/ODM manufacturing partners.
2. Can I request custom products with my brand?
Yes. We support OEM, ODM, and private label requirements based on product category and MOQ.
3. How are enquiries handled?
Enquiries are received and managed centrally by the platform team, then routed to one or multiple suitable partners for faster response.
4. Is seller identity shown publicly?
No. Buyer-side communication is managed through the platform for a consistent and controlled sourcing experience.
5. How are orders processed?
Order fulfilment is coordinated by the platform team, including PI/invoice references and shipment tracking updates.
6. Is online payment mandatory?
No. Payment gateway is not mandatory in the current workflow; commercial terms are handled through managed operations.
7. How do I contact support?
You can use the Support page or contact directly: 9818844633, 9958004165, info@makeinindiaoem.com.